The staff at BSR Design & Supplies Incorporated is ready to provide you with the best service possible. Feel free to contact us with any questions that you may have. How to Order BSR Design & Supplies accepts the following methods of payment to place an order: Cash, Company Check or On Account: BSR Design & Supplies accepts the following forms of direct payment: cash, company check, or on account. Items purchased with cash, check or on account are shipped standard ground to BSR Design & Supplies and will be available "will call." Shipping Information Freight Claims: All freight claims are the responsibility of the consignee and must be filed with the carrier. Visual damage should be noted on the bill of lading and signed by the carrier. Glass/China: Glassware and china are especially fragile and are shipped at the customers' risk only. We will not issue a credit for any damaged or refused shipments. Please note there is a repack fee for shipping glassware or china from our store locations. Warranty Information BSR Design & Supplies stocks well known, standard brands which are backed by their respective manufacturers. Most manufacturers will not permit a wholesaler to make any adjustment, replace any part, accept a return or exchange any defective or unsatisfactory merchandise without written permission from them. Customers should abide by the warranty instructions provided by the manufacturer. BSR Design & Supplies will assist and if possible, help expedite the occasional difficulty. Hazardous Materials BSR Design & Supplies stocks certain items that are classified as hazardous material by the Department of Labor. Any customer who would like Material Safety Data sheets on any hazardous material that we carry can receive them by asking their sales representative. Returns Return requests must be for merchandise purchased from BSR Design & Supplies. Authorization must be given by BSR Design & Supplies before any merchandise can be returned. Any credit for returned merchandise is on an approval basis after receipt and review by BSR Design & Supplies. All returned merchandise must be in the original factory carton. All authorized returns may be subject to a 15% restocking charge. Credit will not be given on unauthorized returns. Credit will not be issued on used merchandise. Credit will not be issued for common carrier damage. Special order merchandise is not returnable. We will gladly correct any errors on our part, if they are brought to our attention immediately. Catalog and Online Store Information Possession of the BSR Design & Supplies catalog or access to our online store does not constitute the right to purchase. Prices are subject to change without notice. BSR Design & Supplies is not liable for printing or production errors. The selling unit for each item is shown. If there is no selling unit shown, it is sold by "each". Please refer to our current price list for any changes in selling units. Minimum purchase units are shown. For example, if "doz" or "case" is the only unit shown, then this is the minimum purchase. Contact BSR Design & Supplies to request a price list.
How to Order BSR Design & Supplies accepts the following methods of payment to place an order: Credit Card: BSR Design & Supplies accepts the following credit cards: Visa, MasterCard and American Express. All items purchased by credit card are shipped FedEx Ground. Shipping Information FedEx Ground: All FedEx Ground orders received by 5:00 PM (Monday through Friday) are shipped the same business day.
Will Call: "Will call" orders are shipped standard ground. Customers are responsible for pick-up of all "will call" orders. BSR Design & Supplies will contact customers when their order has arrived for pickup at our location. Freight Claims: All freight claims are the responsibility of the consignee and must be filed with the carrier. Visual damage should be noted on the bill of lading and signed by the carrier. Glass/China: Glassware and china are especially fragile and are shipped at the customers' risk only. We will not issue a credit for any damaged or refused shipments. Warranty Information BSR Design & Supplies stocks well known, standard brands which are backed by their respective manufacturers. Most manufacturers will not permit a wholesaler to make any adjustment, replace any part, accept a return or exchange any defective or unsatisfactory merchandise without written permission from them. Customers should abide by the warranty instructions provided by the manufacturer. BSR Design & Supplies will assist and if possible, help expedite the occasional difficulty. Hazardous Materials BSR Design & Supplies stocks certain items that are classified as hazardous material by the Department of Labor. Any customer who would like Material Safety Data sheets on any hazardous material that we carry can receive them by asking their sales representative. Returns Return requests must be for merchandise purchased from BSR Design & Supplies. Authorization must be given by BSR Design & Supplies before any merchandise can be returned. Any credit for returned merchandise is on an approval basis after receipt and review by BSR Design & Supplies. All returned merchandise must be in the original factory carton. All authorized returns may be subject to a 15% restocking charge. Credit will not be given on unauthorized returns. Credit will not be issued on used merchandise. Credit will not be issued for common carrier damage. Special order merchandise is not returnable. We will gladly correct any errors on our part, if they are brought to our attention immediately. Catalog and Online Store Information Possession of the BSR Design & Supplies catalog or access to our online store does not constitute the right to purchase. Prices are subject to change without notice. BSR Design & Supplies is not liable for printing or production errors. The selling unit for each item is shown. If there is no selling unit shown, it is sold by "each". Please refer to our current price list for any changes in selling units. Minimum purchase units are shown. For example, if "doz" or "case" is the only unit shown, then this is the minimum purchase. Contact BSR Design & Supplies to request a price list. | 
